Patient Service Rep

GHR Program Manager – Jen Dierkes
Location: *** Family Medicine Valley Forge
1001 Chesterbrook Boulevard
Berwyn, PA 19312
Previous EPIC experience highly preferred.
Temp to perm position based on practice needs and performance.
We are only seeking “local” candidates who can commute to this location in a reasonable time frame.
Please submit candidates with the Submission cover form and resume in 1 document. RTO must be listed on Submission Cover Form for consideration.
Summary:
The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities.
The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required.
Education or Equivalent Experience:
H.S. Diploma/GED AND 2 years medical office experience OR 2 years customer service experience required. Associate Degree preferred.