Patient Service Rep

GHR Program Manager – Jen Dierkes – GHR Program Coordinator – Kayla Kyle
Temp to perm – only submit candidates what want to convert to ***
Work Location: Medical Arts Pavilion Bldg., 5 Plainsboro Road, Suite 504 Plainsboro, NJ, 08536
SCHEDULE: Mon-Fri8am-4:30pm.
Overview – multi-specialty practice – HemOnc, GynOnc, Breast Surgery, Palliative Care.
RESPONSIBILITIES:
Front desk work. Patient/customer service skills needed.
Able to answer incoming phone calls, outgoing callbacks etc.
Check-in/outpatients, schedule appointments
EXPERIENCE –
· Previous Medical office experience
· EPIC EMR experience
INTERVIEW – teams interview
ADDITIONAL INSTRUCTIONS:
· Submit candidates with the Submission cover form and resume in 1 document. Include RTO for duration of contract.
· After Award Acceptance – COA must be uploaded within 48 hours of the award being accepted. Candidate profile in B4Health must be accurate (name, email, phone number, DOB and last 4 of SS#.)
COMPLIANCE: Due on the Wednesday before the start date. Make sure your candidate is ready to start the compliance process immediately upon accepting the award. Medicals and drug screens must be started within 72 hours of accepting the award. Candidates who do not start this requirement within 72 hours are at risk of the contract being cancelled.
TRAINING – 4 day PennChart training for PSR’s and HIPAA