Medical Assistant/Medical Assistant

Shift: Day 5×8-Hour (08:00 – 17:30)

Description:

Position / Specialty: Medical Assistant – Oncology Clinic
Start Date: ASAP
Shift: 5×8 Days M-F 800-1700
Years of experience Req: 2 Years
First-timers accepted: Yes
Weekend Req: No
National Certs Req:
BLS Req: Yes
Is on-call Req: No
Floating within Hospital: Yes
Floating to sister Hospitals: No
Open to accommodating block schedule: No – unless posting says otherwise
Locals accepted: Yes
Pending License accepted: Yes – Application needs to be submitted and received by licensing board to qualify
RTO Restrictions: 1 week max
Position Details:
This is a clinical role that is vital in supporting the work of the nurse coordinators and physicians and Advanced Practice Providers within the Knight Cancer Institute through independently performing a variety of clinical administrative and technical functions. The Care Coordinator performs activities that are system-focused, ensuring the care is seamless across providers and the care continuum. Care coordination is the task of bridging gaps between facilites, specialists, labs, community resources, and primary care. This position coordinates and manages all the non-nurse patient case-loads, working with the providers on clinic day by providing clinical support with order entry, coordination of appointments for pre tranplant and post transplant appointments and procedures to a specialized patient population. This position reviews patient records with the provider in order to provide coordination of the patient needs during clinic visit and through the episode of cancer treatment. The incumbant takes direction from nurse coordinators and physicians, but must use independent judgement in implementation of those directions. The incumbant helps to build and maintain good working relationships with the internal institutional departments that provide services to the Knight Cancer Institute patients.

RESPONSIBILITIES:
Patient management – Responsible for coordinating and managing the non-nurse aspects of the patient’s clincal care process. Reviews the plan of care to ensure it is being executed correctly. Works with the provider in clinic by providing support with order entry, AVS preparation, Medication refills and provides non nursing support and education to the patient and family. Places lab and scheduling orders and follows up with patient to communicate appointment time. Monitors the Epic inbasket for messages that need attention from the patient, providers, and RNC and handles messages within certification scope. Monitors Epic for refill requests and manages appropriately. Provide education and document patients glucosemeter use and pulse reading. Perform authorizations and refill requests for Client products. May administer post tranplant immunizations when needed.
Program Coordination – Responsible for tasks such as arranging satellite clinics,works with TC to ensure patient results and orders are completed, monitored and updated in EPIC. Attends weekly huddles with provider and RNC to develop and review plan of care with care team. Ordering and scheduling ancillary services and procedure and communicating to the patient.
Care coordination – Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Coordinates hospital admission and cell collection with inpatient and ancillary services needed for the bone marrow tranplant patient and donor.

Communication – Provides program information and education to patients, family members, and referring physician office staffs. Participate in multidisciplinary patient conferences, providing information on patients’ status to support decision making related to patients’ process. Acts as communication link with physicians, referring physician offices, inpatient team, and the Ambulatory Oncology clinic. Provides accurate patient information. Respond to voice mail and email messages based on priority of patient process but with no more than two-day turn around time for response. Attends MD/department team meetings as appropriate. Triage and responds to patient question in Mychart, phone call, email, and fax in regards to scheduling or care issues within scope or escalate to RNC.

Minimum Qualifications:
HS Diploma or equivilant AND
One of the following three:
Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours OR
Successful completion of a formal medical services training program of the United States Armed Forces OR
Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT).
For those completing medical assistant traning or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT qualification are exempt from this requirement)

MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate.
Currently, these include:
o The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.)
o The American Medical Technologists (AMT), awarding the Registered Medical Assistant (RMA.)
o The National Center for Competency Testing, awarding the National Certified MA (NCMA.)
o The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.)
o The American Registry of Medical Assistants, awarding the Registered Medical Assistant (R.M.A.) – for those qualifying through #2 above only.

Hospital Highlights (OHSU South Waterfront)
Type of Facility: Magnet, Outpatient Facility, Teaching Facility
Total Staffed Beds: N/A
Scrub Color: No Prints – Scrubs provided for OR
Charting: EPIC
Parking Cost: ***-22 Daily