Appointment Scheduler
Job Detail
Appointment Scheduler
- Start: Immediate
- Contract to hire role
- 100% Remote
Appointment Scheduler Job Description:
- Conduct outbound cold calls to prospective patients to schedule clinical assessment appointments.
- Handle objections or questions from patients and use problem-solving skills to overcome challenges in scheduling.
- Track and report scheduling metrics, such as appointment rates and conversion of calls to booked appointments.
- Ensure compliance with HIPAA and other relevant regulations when handling patient information and scheduling appointments.
- Registers patients for their appointment; confirms and/or updates insurance coverage and patient demographic information.
- Supports incoming calls and other correspondences, including scheduling and confirming appointments, triaging calls for clinical team, supports incoming calls and other correspondences.
- Maintain a professional and empathetic tone while communicating with clients, ensuring clarity about the purpose of the clinical assessment.