Appointment Scheduler

US
4

Job 
Detail

Appointment Scheduler

  • Start: Immediate
  • Contract to hire role
  • 100% Remote

Appointment Scheduler Job Description:

  • Conduct outbound cold calls to prospective patients to schedule clinical assessment appointments.
  • Handle objections or questions from patients and use problem-solving skills to overcome challenges in scheduling.
  • Track and report scheduling metrics, such as appointment rates and conversion of calls to booked appointments.
  • Ensure compliance with HIPAA and other relevant regulations when handling patient information and scheduling appointments.
  • Registers patients for their appointment; confirms and/or updates insurance coverage and patient demographic information.
  • Supports incoming calls and other correspondences, including scheduling and confirming appointments, triaging calls for clinical team, supports incoming calls and other correspondences.
  • Maintain a professional and empathetic tone while communicating with clients, ensuring clarity about the purpose of the clinical assessment.

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