Temp – Administrative – HR Shared Services Representative I (Days) Pittsfield, MA

Title: Temp – Administrative – HR Shared Services Representative I (Days) Pittsfield, MA

Description: LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS NEED

CANDIDATE MUST BE ABLE TO COMPLETE COMPLIANCE (Clean background, etc).  Thank you!  

The HR Shared Services Representative, within the HR
Shared Services Team, responds to employee and manager inquiries for HR related
matters, provides support for employee self-service tools, and provides
accurate information about policies, processes, and programs to resolve
employee inquiries and matters on a timely basis, while delivering exceptional
customer service. This position provides day to day administrative support to
the HR Business Partners. Works
closely with other internal stakeholders and outside vendor contacts.

• Passion
  for delivering world-class customer service with focused attentiveness and
  responsiveness to customer needs
• Highly
  self-motivated individual with ability to work independently, think
  pro-actively, prioritize workload and manage multiple tasks requiring rigorous
  and meticulous attention to detail
• Acts
  proactively to achieve results and always strives to deliver more than is
  expected before being asked to.
• Excellent
  organizational skills and initiative to improve processes
• High
  integrity, sound judgement, and discretion regarding the handling of
  confidential and/or sensitive information
• Excellent
  interpersonal skills with a high degree of tact and diplomacy to diverse
  audiences
• Flexibility
  to handle changing work demands
• Maintain
  flexibility and a positive attitude toward innovation and change
• Positive
  and energetic team member. Possesses the drive to accomplish goals, meet
  deadlines and find solutions.
• Strong
  technical skills with proficiency in Microsoft based applications including
  Excel, Word, Outlook, Sharepoint, PowerPoint, Visio – with a willingness to
  learn and master other software programs as needed
• Administrative skills: Answer telephones,
  compile statistics, interview others, maintain filing system, maintain logs.
• Knowledge
  of and willingness to maximize HRIS solutions.

For Holiday Coverage, Travelers are REQUIRED to work
ONE of the following: 

Christmas Eve/Christmas Day and Friday/weekend after
New Year Eve/New Year Day and Friday/weekend
after 

NOTE – Extensions that are requested to END in
November or before the holiday starts in December will NOT be considered for an
extension at the beginning of 2026