Patient Service Rep

Patient Service Rep needed for clinic at Fern Hill Medical Campus. Located close to Chester County Hospital. Clinic hours are Mon-Thu 7am-7pm and Fri 7am-5pm. Flexible shifts, 40 hours a week with mandatory 30-minute break.
Summary: The Patient Services Representative (PSR) will work collaboratively with other hospital services, medical staff, and administration to ensure that quality patient care is delivered. Actively participates in the quality of care delivered to patients and participates in departmental QC and performance improvement activities. MUST have Epic experience and experience verifying insurances. Please list the other portals (i.e. Pear, Availity, Navinet, United Healthcare, OneSource, PATS) used for verifying insurance.
Job Description: see attachment for full details
answers telephones
verifies personal information with patients
verifies eligibility and benefits and obtains authorizations/per-certifications
Collects copays
Communicates with insurance companies to ensure CPT and ICD codes are utilized
Scans paperwork in EHR
Assumes role of scheduler (as needed)
Education: HS graduate or equivalent
Experience: Knowledge of patient registration and experience with insurance verification, demonstrated ability to interact effectively and professionally within the work group (personnel, physicians, patients, families and vendors), familiar with medical terminology and demonstrate excellent oral and written communication skills. Highly organized and efficient work habits. Good problem solving and planning skills.
Licensure/Certification: N/A
Bill rate: ***/hr