Change Enablement Consultant

Short Description:
Change
Onsite TECO Plaza 3 days on site 2 remote. Starting September 8th (4
onsite and 1 remote) **LOCAL TO TAMPA**
**MUST MEET MINIMUM Requirement to convert.**

Complete Description:
Overview:

We are seeking a Change Enablement Manager with a strong
background in organizational design and change management to support a
large-scale transformation initiative. The ideal candidate will be local to the
Tampa area and bring both strategic insight and hands-on experience in managing
change across the full project lifecycle—from intake to implementation.

The Change Enablement Consultant will play a key role in
ensuring change initiatives meet objectives by increasing employee adoption. Focus on the people side of
change, including changes to business processes, systems, and technology. Play
a key role in driving organizational transformation by developing and
implementing change management strategies and plans that ensure successful adoption
of changes across the organization. Collaborate with key stakeholders to
identify change impacts, mitigate resistance, and facilitate smooth transitions
to achieve desired business outcomes.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Change Enablement Project Support (60%)

– Lead change on a variety
of projects (including some large scale, complex, and transformational
projects) concurrently.

– Serve as key partner
with the HR team on development of change strategies.

– Develop and execute
change enablement strategies and plans for organizational initiatives,
ensuring alignment with business objectives and priorities.

– Conduct change intake
discussions and run impact analysis and assess change readiness.

– Lead stakeholder and
readiness assessments to identify risks and formulate mitigation
strategies.

– Develop and execute
communication and training plans, in partnership with internal/external
partners as appropriate, to enhance awareness, secure buy-in, and drive
adoption across the organization.

– Provide on-going
communications and status updates on change management deliverables.

– Collaborate and, at
times, provide functional direction to the change resources or other
project resources/stakeholders coordinating assessments, developing
communications, and identifying training needs/plans.

– Actively participate in
project meetings and provide guidance on change-related matters.

– Track, monitor and
manage change deliverables on a regular basis and communicate
status/metrics to project team/business owners.

– Consolidate and provide
regular updates regarding the management of the work and resource plan on
assigned projects to change leadership team.

Key Responsibilities

– Lead and support change enablement efforts for
strategic initiatives, focusing on organizational design and effectiveness

– Develop and execute change management strategies,
communication plans, and training programs

– Collaborate cross-functionally to ensure change
initiatives are aligned with business goals and user adoption is
successful

– Conduct impact assessments and stakeholder analyses

– Track and report change readiness, adoption metrics,
and effectiveness of change activities

– Provide ongoing support and coaching to project teams
and business partners

2. Communications (20%)

– Develop and implement
communication plans to effectively convey initiatives and changes to
stakeholders across the organization.

– Collaborate with key
stakeholders including sponsors, business owners, and impacted team
members as well as the Project Management Office, Human Resources and
Marketing and Communications, to ensure alignment and consistency in
messaging.

– Support the development
of reference guides, FAQs, videos, scripting, workflows and other
documentation.

3. Training (10%)

– Identify training needs
and for impacted stakeholder groups, collaborating with existing training
teams as necessary. Work with stakeholders and business owners to
identify appropriate training resources. Develop training material as
necessary when training teams are not available.

– Perform train the
trainer training as necessary.

– Assist in building
change management capabilities within program and project teams.

– Ensure adherence to
organizational governance and standard procedures in all training and
development activities.

– Utilize creative,
alternative approaches to traditional classroom training, including
e-learning.

4. Enterprise Change Enablement Functional Support (10%)

– Collaborate closely with
the Manager, Enterprise Change Enablement and the Director of HR to
support the implementation and maintenance of the Enterprise Change
Enablement program.

– Attends industry groups
and applicable conferences to maintain standards.

– Foster a culture of
collaboration and innovation within the change team to enhance performance
and achieve objectives in strong partnership with the HRBP team and other
internal stakeholders as needed (Corporate Communications, internal
Training teams, etc.)

QUALIFICATIONS

Education

Required: Bachelor’s degree in Change
Management, Human Relations, Public Relations, Communication or related field.

Preferred: CCMP from ACMP, Prosci®or LaMarsh
Practitioner certification or a similar certification.

Experience

– 2 years of experience in change enablement or
organizational design roles

– Proven ability to manage change throughout the full
project lifecycle

– Strong analytical, communication, and stakeholder
engagement skills

– Experience supporting large enterprise initiatives
Preferred Qualifications:

– Change management certification (e.g., Prosci, CCMP, or
similar)

– Experience in training development, leadership
enablement, or employee communications

– Familiarity with ERP implementations or transformation
projects
Previous utility experience in a related role (including change management, OD, communications, training). Experience supporting large and/or multiple strategic transformational programs from a change management and/or program management perspective.

RELATIONSHIPS

Internal: Change analysts, consultants,
leadership and internal stakeholders

External: Industry groups and applicable
conferences to maintain standards

Knowledge/Skills/Abilities (KSA)

Required:

– Strong understanding of
change management principles, methodologies, and best practices.

– Excellent communication,
facilitation, and influencing skills, with the ability to engage and
motivate stakeholders at all levels of the organization.

– Ability to think
strategically and quick learner who can juggle multiple priorities, will
proactively make connections with stakeholders across the business and can
make decisions even when there are areas of ambiguity.

– Excellent written and
verbal communication skills are required. Ability to lead conversations
and create stakeholder engagement across the organization as well as
building and maintaining strong positive working relationships across all
levels of the organization.

– Exceptional
problem-solving and decision-making abilities, with a focus on advancing
results and achieving desired outcomes.

– Ability to work
effectively in a fast-paced environment, managing multiple priorities and
deadlines with a high level of attention to detail.

– Establish and maintain
relationships with all levels across the company and external partners.

– Strong project
management skills.

Preferred: Experience using tools such as
Adobe Captivate, Canva or Articulate a plus.

LEADERSHIP COMPETENCIES

– Champions Safety, Health
and the Environment

– Takes Ownership and Acts
with Integrity

– Drives Business
Excellence for Customers

– Builds Collaborative
Relationships

– Develops People and
Teams

– Cultivates Innovation
and Embraces Change

– Thinks Strategically and
Exercises Sound Judgment

Skills: